It's interesting because we were just discussing this around the Thanksgiving table yesterday. My mother says she has been thinking of buying a laptop for a year and spent time online but has no idea. My mother-in-law said that she is fed up with trying to figure out what to buy. My son, who is tech-savvy, says that he couldn't decide between like 10 different ones because they were all just a tiny bit lacking to decrease the price of their individual models, but put all the good stuff together and it costs a thousand bucks more.

So, yes, navigating the websites is not making this any easier.

And myself, I had literally no advice to give them. How would I know either?