Kind of my thinking here... the fact that popups are abused for BS doesn't mean that they don't serve a purpose and this is one of those times.
The fact that it was confusing and a second Doctor went ahead and bypassed it altogether that hadn't seen the patient is a bit problematic to me.
Beyond this, as much as I empathize with the family here, people still die... I had two similar ER visits in my life and it's only chance I wasn't sent home both times... when I came down with Guilliam-Barre and when I had ketoacidosis. The former, was about to be sent home when one of the residents recognized my symptoms (sudden onset weakness all over). In the latter, urgent care said it was just a cold/virus etc.. but I couldn't even keep water down, after 4 days I couldn't stand up and called for an ambulance I dropped over 50# of weight in under a week. I remember thinking to myself "if I go back to sleep I won't wake up."
> The fact that it was confusing and a second Doctor went ahead and bypassed it altogether that hadn't seen the patient is a bit problematic to me.
Doctors are humans, and humans have cultures. In this culture, it was normal for people to dismiss popups that seemed to be distracting, and one human shared with another human this useful tidbit of information.
People need to get real about who doctors are. They are not super-people.
The system was set up in such a way that the popup became a distraction, and humans naturally want to get rid of distraction.
The fact that it was confusing and a second Doctor went ahead and bypassed it altogether that hadn't seen the patient is a bit problematic to me.
Beyond this, as much as I empathize with the family here, people still die... I had two similar ER visits in my life and it's only chance I wasn't sent home both times... when I came down with Guilliam-Barre and when I had ketoacidosis. The former, was about to be sent home when one of the residents recognized my symptoms (sudden onset weakness all over). In the latter, urgent care said it was just a cold/virus etc.. but I couldn't even keep water down, after 4 days I couldn't stand up and called for an ambulance I dropped over 50# of weight in under a week. I remember thinking to myself "if I go back to sleep I won't wake up."