I think the end customer shares some of the blame for the current state of things. Cars have gotten worse and worse reliability wise since 2010. Yet sales only continue to increase. People don't own cars any more, they simply see them as a $500 a month payment and once they get too annoyed with it, they just go and get a different one. I don't know about other manufacturers, but with everything GMC, all dealer repair shops are independent. GM does not make any money off of those, therefore they are only interested in giving you another car and another payment plan. How many times of you heard someone trash talking a specific model? "That car was a POS! I took it back to the dealer and got a different one" Yea you sure showed them....