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Why was Warp in London disabled temporarily. No mention of that change was discussed in the RCA despite it being called out in an update.

For London customers this made the impact more severe temporarily.



We incorrectly thought at the time it was attack traffic coming in via WARP into LHR. In reality it was just that the failures started showing up there first because of how the bad file propagated and where it was working hours in the world.


Probably because it was the London team that was actively investigating the incident and initially came to the conclusion that it may be a DDoS while being unable to authenticate to their own systems.


Given the time of the outage that makes sense, they’d mostly be within their work day time (if such a thing apples to us anymore).




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