The freedom to leave is what makes customers stay | Hacker News

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		The freedom to leave is what makes customers stay (dri.es)
		3 points by speckx 15 days ago \| hide \| past \| favorite \| 2 comments

PaulHoule 15 days ago [–]

See https://en.wikipedia.org/wiki/Exit,_Voice,_and_Loyalty

razor_blog 15 days ago | [–]

Thanks for that comment. I didnt know Hirschmann, but now I will write an essay about this.

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